Support is considered one of the pillars of our work at mtc, which is deeply anchored in the originality of the word and it’s value in our company. It forms the core process and the livelihood of mtc, thus laying the foundation of our work.
Variably developed and applied contract models include specially adapted services, products and work packages which are fully tailored to your needs and complemented by analogous, transparent calculations.
Our long-standing expertise within large-scale major corporations pairs with our constant willingness to help and provide motivation in solving problems and perseverance in the provision of services.
Our support staff is familiar with different collaboration models for task and ticket handling, creating release processes and providing you with meaningful reports.
Simplified and efficient workflows combine our first-, second- and third-level support models and ensure a smooth communication flow of our Support Competence Center teams. We act as a pure service provider, advisory and reliable partner in the support of your IT components.